Your comments and complaints
If you have any comments or complaints, please call us on 020 7733 3577 (Monday-Friday, 09:00-17:00) or send us an email. If you would like to get in touch by post, please address your comment or complaint to our Fundraising Administrator:
Book Aid International
39-41 Coldharbour Lane
We are sorry if your experience of Book Aid International has been anything other than wholly positive. Your feedback will help us to do a better job. We aim to resolve complaints as quickly as possible, usually within 10 working days. Thank you for your patience and support.