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Have a question or need support? We’d love to hear from you

How to contact us

You can send us a message using the contact details below or give us a call on 020 7733 3577. Our opening hours are 9am to 5pm GMT, Monday to Friday.

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We have a process by which you can apply to receive books.

Our postal address is 39 — 41 Coldharbour Lane, Camberwell, London, SE5 9NR, United Kingdom

We’re proud to publish Our Supporter Promise which lays out our commitments to all of our supporters.

We welcome all comments and complaints and aim to resolve all complaints swiftly.

If you would ever like to change how you hear from us, please don’t hesitate to get in touch.